About 55K in San Francisco impacted in theft of Sutherland computers

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The San Francisco Department of Public Health (DPH) is warning more than 55,000 patients served in DPH facilities that their personal information may have been compromised in a Feb. 5 breach of Sutherland Healthcare Solutions (SHS), a billing and collections services provider.

How many victims? About 55,900. 

What type of personal information? Names, dates of birth, billing information, dates and locations of services, and, in some cases, Social Security numbers.

What happened? The SHS office in Southern California was broken into and computers containing the client information were stolen.

What was the response? The DPH is notifying all impacted patients and SHS is offering them a free year of credit monitoring and identity theft protection services.

Details: The SHS offices were broken into on Feb. 5. SHS notified the DPH on March 18 that the information was compromised. Most impacted patients received DPH services between August 2012 and November 2013.

Quote: “There is no confirmation that there has been any attempted access or attempted use of the information involved in this incident,” according to a notification posted to the DPH website. 

Source: sfdph.org, “Department of Public Health Patient Information Involved in Security Breach,” March 21, 2014.

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