Adobe LiveCycle Rights Management ES
July 01, 2009
- Ease of Use:
- Value for Money:
- Overall Rating:
- Strengths: Full-featured document lifecycle workflow and management.
- Weaknesses: Documentation needs to be streamlined.
- Verdict: Solid product, but the documentation could use a bit of tweaking to be perfect.
Installation and deployment is quite straightforward. The installation is guided by an in-depth setup wizard, which installs the server software, as well as the application server needed by the product. At the end of installation, a second wizard is launched, which assists with initial configuration and deployment. After installation, the product applications are also simple and intuitive to use.
LiveCycle uses an application and web server to host documents. This allows for a great amount of flexibility and transparency to the end-user.
Documentation was comprised of a number of well-organized PDF guides. However, there were just too many. We would like to see them consolidated for better ease of searching.
Adobe offers an online knowledge base as free technical support. Enterprise-level support can be obtained through support contracts at a price of 20 percent of the license fee. This support includes phone and email technical support 24/7.
Adobe LiveCycle Rights Management ES pricing varies based on the number of users/recipients and forms. Volume discounts apply. With a price starting at $120 per recipient, this product can become expensive. However, we do find it to be a good value for the money based on its ability to control the entire document management process.
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