Twitter faces privacy lawsuit over Direct Messages algorithm
Twitter is facing a $5 million class action lawsuit claiming its Direct Message link shortener algorithms violate federal and state privacy laws.
The complaint filed in federal court Monday accused the social media company of “systematically intercepting, reading, and altering the private messages of its users without their knowledge or consent,” when they shortened and redirected links in messages, according to court documents.
Twitter violates user privacy expectations when it replaces links in private tweets with “t.co” links that contain referral code credit that can help Twitter increase its perceived value to third-party websites, the complaint said, because the company is scanning private messages. That doesn't meet user privacy expectations because Twitter, the plaintiffs claimed, says that tweets can only be read by the sender and its recipients.