Hackers breach US Airways to steal frequent flyer miles

Share this article:

US Airways said Friday that an unauthorized user gained access to Dividend Miles accounts – the airline's second data breach reported within a month.

How many victims? A small number, according to a letter sent to compromised members. Reports suggest there are 30 million Dividend Miles members.

What type of personal information? Names, email addresses, answers to security questions, dates of birth, "Known Traveler" number, last four digits of credit card numbers and flight mileage data.  

What happened? Unknown, but an investigation is ongoing. 

What was the response? US Airways deactivated account passwords and provided new passwords within letters mailed to affected members. Security questions and answers have also been deactivated. The airline is offering affected members one year of free credit monitoring.

Details: The breach was discovered on July 12. Flight miles were improperly taken from accessed accounts in very limited instances, according to the letter mailed to victims. US Airways officials have no reason to believe that full credit card information was accessed.

Quote: “We apologize for any inconvenience this may have caused you,” Fernand Fernandez, US Airways managing director, marketing and customer loyalty, wrote in the letter. “US Airways takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information.”

Source: California attorney general's office, oag.ca.gov, “Customer Notification Letter,” Aug. 2, 2013.

Share this article:
You must be a registered member of SC Magazine to post a comment.

Sign up to our newsletters

RECENT COMMENTS

FOLLOW US

More in The Data Breach Blog

About 60K transactions possibly affected in Cape May-Lewes Ferry breach

The security of card processing systems relating to food, beverage and retail sales at the Cape May-Lewes Ferry was compromised and payment card data may be at risk.

Arkansas State University-Beebe is investigating a potential breach

Arkansas State University-Beebe is notifying students and employees of a service running on one of its servers that could pose a potential breach to the system.

Unencrypted discs missing, Arizona State Retirement System notifies 44,000

Arizona State Retirement System notifies nearly 44,000 individuals enrolled in dental plans that two unencrypted discs containing their personal information are missing.