Breach, Data Security

Orlando Health employee improperly accesses patient medical records

Orlando Health announced that a former nursing assistant accessed about 3,200 patient medical records outside of their normal job responsibilities.

How many victims? About 3,200.

What type of personal information? Names, addresses, dates of birth, medications, medical tests and results, last four digits of Social Security numbers, and other clinical information. About 100 records may have contained insurance information.

What happened? A former nursing assistant accessed patient medical records outside of their normal job responsibilities.

What was the response? Orlando Health is reeducating its workforce and increasing its program of auditing and monitoring of patient record access. The employee was fired. All affected patients are being notified.

Details: The incident – which was identified on May 27 during a routine patient record access audit – affected certain patients treated between January 2014 and May at Winnie Palmer Hospital for Women & Babies, Dr. P. Phillips Hospital, and Orlando Regional Medical Center.

Quote: “Despite a thorough investigation, including numerous interviews with the former employee, Orlando Health was unable to determine the reason for the access,” a press release said. “However, there is no evidence that the information has been used in any way or removed from the hospital.”

Source: A press release emailed to SCMagazine.com; orlandohealth.com, “Orlando Health Access Incident Information,” July 2, 2015.

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