- Ease of Use:
- Value for Money:
- Overall Rating:
- Strengths: The software was simple and self explanatory.
- Weaknesses: There are issues with OS compatibility, and we had some difficulty contacting email support.
- Verdict: In the end, Paraben has created an above-average product. A dedicated legacy system that meets this tool’s requirement would provide best results.
Since 2002, Paraben has been the major contributor to the hand-held data acquisition market. Paraben Device Seizure is able to acquire data - such as phone numbers, playlists, text/picture messages and call history - while maintaining data integrity. What makes this product useful is the wide array of platforms it supports, including basic cell phones, smartphones, MP3 players, as well as GPS and PDA devices.
For our analysis, we used the following mobile products: Apple's iPod and iPhone 3GS. We initially acquired data from the iPod. It took about 16 minutes to read 3712 MB. After the software went through the iPod, it found most if not all of the device's data, such as music, tones, alarms and calendar. The same results came from the acquisition of the iPhone's data. The software picked up the iPhone's SMS messages, calendars, music and videos, to name a few.
However, the installation of the software was awkward. Paraben Device Seizure is picky about the operating system on which it resides. It will not work in a Linux or Mac OS environment. According to the documentation, it works well in Windows XP, Vista and 7 (32-bit environments only). Unfortunately, there is limited support in the 64-bit OS platform. Once we were able to find a Windows 32-bit system, the installation went smoothly. However, we did run into licensing issues, which were quickly resolved using Paraben's customer service.
The documentation was rather limited but effective for a device of this nature. The provided manual was short but to the point and covered a wide range of the product's features. In reviewing the manual, we felt that most general or basic questions could be answered easily.
The price is $1,795, which includes all of the necessary cables, adapters, remote chargers and a carrying bag. Paraben also offers a training package, bringing the total to $2,195. The package includes Device Seizure with all necessary equipment and also a Level 1 training voucher.