ZoneLabs details Microsoft patch workarounds

Share this article:
ZoneLabs has issued a preliminary advisory detailing workarounds for ZoneAlarm users who have been locked out of their internet connections by Microsoft's latest round of bug fixes.

The firm, a subsidiary of Check Point Software Technologies, issued a few possible solutions for the unknown percentage of the hundreds of thousands of users of its popular ZoneAlarm firewall who have fallen foul of the Patch Tuesday updates.

ZoneLabs confirmed that the Microsoft patch cripples platforms including ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware and ZoneAlarm Security Suite.

The first recommended action is to download and install the latest ZoneAlarm product version, which will solve the loss of internet access problem.

Another solution is to move the firewall “Internet Zone” slider to “Medium,” though this effectively reduces protection.

The next solution recommended is to uninstall the Microsoft hotfix via the Windows “Add and Remove Programs” menu.

For users with more technical skills ZoneLabs also suggests adding the relevant ISP's DNS servers to ZoneAlarm's trusted zone.

 

 

Share this article:
You must be a registered member of SC Magazine to post a comment.

Sign up to our newsletters

TOP COMMENTS

More in News

Email promises free pizza, ensnares victims in Asprox botnet instead

Email promises free pizza, ensnares victims in Asprox ...

Cloudmark came upon an email that offers free pizza, but clicking on the link to get the coupon ends with victims being ensnared in a botnet.

Report: most orgs lacking in response team, policies to address cyber incidents

In its Q3 threat intelligence report, Solutionary learned that 75 percent of organizations it assisted had no response team or policies and procedures to address cyber incidents.

Flash redirect campaign impacts Carnegie Mellon page, leads to Angler EK

Flash redirect campaign impacts Carnegie Mellon page, leads ...

Malwarebytes found that, since early July, thousands of sites had been targeted in the campaign.