For the 11th year in a row in 2010, identity theft ranked as the top consumer complaint filed with the Federal Trade Commission (FTC), the agency announced this week. Nineteen percent of the 1.3 million complaints fielded by the agency were related to America's fastest growing crime. Complaints around debt collection; internet services; prizes, sweepstakes and lotteries; shop-at-home and catalog sales; impostor scams; internet auctions; foreign money and counterfeit checks; telephone and mobile services; and credit cards rounded out the top 10. - DK
LifeLock will pay $11 million to the Federal Trade Commission (FTC) and $1 million to a group of 35 state attorneys general to settle charges that the Tempe, Ariz.-based company made false claims that its product could prevent identity theft.
The federal agency responsible for consumer protection is planning a public workshop to discuss authentication, and soon hopes to draft a civil rule requiring companies to spot warning signs of identity theft, its leader said Wednesday.