Biscom Delivery Server v4
Strengths: Easy to implement into any environment; SDK available to integrate with custom applications.
Weaknesses: HTTPS and email are the only transfer options out of the box.
Verdict: Attractive price point and centralized administration make this a solid product.
SummaryBiscom Delivery Server v4 is a web-based secure file transfer server that uses HTTPS and email capabilities to secure transactions. The solution can be installed on a number of operating systems and compatible web servers, including Windows 2003 and several versions of Linux. It is also available as a VMware image, which is what we used for our testing. The VMware image contains an Ubuntu Linux distribution.
Installation using our VMware image was very easy. Our virtual server was up and running within just a few minutes. If installing on your own systems, you'll need to plan accordingly for using IIS or Apache, and choosing a backend database architecture. Overall, we were pleased with how easy it was to set up.
The solution is simply a web server and delivers all file transfers via HTTPS using a web browser. Customers who do not have any out-of-the-box SSH, FTP or specific file transfer needs outside of using browser-based transfers will find this solution a great fit. Administration and control of user policies and permissions of the product is a breeze as well. From a functional perspective, end-users can self-enroll on the server and allow particular recipients to exchange files with them via the web server. Users can push files securely to the server, and any number of recipients can retrieve them after registering. The delivery server also integrates with Active Directory for each user authentication and supports SMTP notifications and file transfers using any number of Outlook clients. The underlying infrastructure of the file heirarchy is encrypted and uses AES in order to ensure the delivery server's integrity and confidentiality. Centralized web-based administration and other useful administrative functions are available on the software as well.
The documentation is useful and contains just the right amount of information. Basic eight-hours-a-day/five-days-a-week email and phone support are available at 20 percent of the license cost. No other support options were listed, and the site does not have a customer portal, knowledge base or FAQs.