Coviant Software Diplomat Transaction Manager Enterprise Edition v4
Strengths: Good control over jobs; support for many protocols.
Weaknesses: While not a weakness per se, the client server architecture does limit administration and self-service a bit.
Verdict: A very solid product that will meet most end-to-end file transfer security needs.
SummaryDiplomat Transaction Manager Enterprise Edition v4 is a client server application that provides security for file transfers. The solution is provided in four components: server, client, job monitor and scripting agent. All the components are typically installed on a Windows OS (the server can be installed on Linux) and either Microsoft SQL or MySQL can be used as the database backend. The scripting agent can be used on any host that supports Java Runtime Environment.
Installation of the product is fairly straightforward. The installation documentation does a good job of alerting users of potential issues before the product is installed. Overall, we were able to get things up and running in a matter of minutes.
For our testing, we had all the components installed on one server, although installing them on separate hosts would be the recommended configuration. The product works well in helping to secure file transfers for single jobs or for integrating into a batch and scheduled job framework. The enterprise edition we reviewed has several useful features, including securing FTP, SSH, HTTP, and even the ability to secure file exchanges using an email client. The solution also integrates with other OpenPGP compatible products.
There is an impressive number of administrator features, including detailed audit trails, alerting, reports and several operational items. The tool is multithreaded and can handle large numbers of file transfers and also has built-in redundancy features. We were impressed with the number of features available, and it operates as advertised.
Documentation is excellent. Several useful PDF files are available, and the user guides offered on the appliance contain good information as well.
Basic, no-cost support is available for a 45-day warranty period. Fee-based support is then available as basic, premium and extended at 15, 20 and 25 percent of the license cost, respectively. The Coviant website has a customer portal that can be used to log cases and browse product documentation.