EMC Documentum IRM
Strengths: Easy to manage policies and dynamically distributes document protection throughout the enterprise.
Weaknesses: Can become quite expensive.
Verdict: For critical document rights management, this is worth the somewhat high price. Functionally, it certainly covers the bases well.
SummaryEMC Documentum Information Rights Management (IRM) encrypts and persistently protects documents from unauthorized viewing, copying and printing, regardless of where the document physically resides. This is accomplished through use of a policy server, which holds encryption keys for content and the policies governing its usage. Policies can be dynamically changed or revoked post-delivery since they are centrally managed on the policy server. This product also does dynamic watermarking, both on viewed and printed documents, as well as offline access.
This tool is easy to install and deploy throughout the enterprise. The server installation takes just a few minutes and is guided by a short setup wizard. Once the server is installed, policy is easy to set up through the management console. When a document is protected and sent to a user, that user can easily download the client software, which allows them to access the document. This enables the product to be almost completely transparent to the end-user.
To assign policies, EMC IRM integrates with the already existing infrastructure, including Windows Active Directory, LDAP directories and RSA SecureID. This product can protect many document types, including Microsoft Office, Adobe Acrobat PDF, Microsoft Outlook, Lotus Notes, RIM BlackBerry and HTML. This tool seamlessly integrates directly into the app, providing an intuitive menu for the end-user.
Documentation includes installation and administrator guides for the server and a client user guide. All these include screen shots and clear, detailed, step-by-step instructions.
EMC offers various levels of tech support, including phone and email, both free and fee-based. There is also an open community support site, which includes forums and downloads.
At a price of $45,000 for 100 users, this tool is quite pricey. However, we find it to be a good value for the money based on its ability to easily integrate throughout the enterprise directly into applications, and to provide full dynamic, seamless document protection.