Hitachi ID Systems Identity Manager
Strengths: Solid account lifecycle management functionality.
Weaknesses: Documentation could be streamlined for easier reference.
Verdict: A very good offering that could use a bit of tweaking in its documentation.
SummaryThe Identity Manager from Hitachi ID Systems is part of the Hitachi ID Management Suite. Using Identity Manager, administrators can automate resource access policies, as well as provide account synchronization, delegated administration, allow managers and other officials to review access, and provide self service to end-users to update passwords and profiles. This suite also includes a password-management function that allows for full password synchronization, single sign-on capabilities and recovery of encryption keys.
Installation and deployment is done by simply running a few executables on what will become the server piece of the deployment. These executables install the server components, as well as all the connectors necessary for installation and integration into the environment. Once installation is complete, all further configuration and management is done using the web-based management consoles. We find all the consoles to be intuitive to use with clean and organized looks.
We find this product to have an organized end-to-end workflow for managing and synchronizing user accounts throughout the enterprise. The Hitachi Identity Manager features a nice blend of automation and manual account management capability that fits nicely into any environment without the need for an infrastructure overhaul.
Documentation includes several PDF installation and configuration guides. While we find all documentation to be easy to follow and to provide clear, step-by-step instructions with many screenshots, we also find the amount of documentation to be slightly overwhelming.
Hitachi provides subscription-based maintenance through an annual agreement. Support through the subscription includes unlimited technical help.
With prices starting at $33 per user, this product is a little expensive, but the Hitachi Identity Manager offers a solid amount of features and functionality that are easy to use and can easily be deployed in any environment. We find this product to be a good value for the money.