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Date: Thursday, October 16, 2014
2:00 PM ET / 11:00 AM PT

We’re in the age of the customer. Empowered buyers are demanding a new level of customer obsession, and bring-your-own-everything is accelerating. If you think your organization can stick with classically IT-shaped goals and metrics for identity and access management, the data tells us you’ve got another think coming. The security and customer experience challenges are multi-dimensional; to answer them you’ve got to get strategic about adding notions of relationship and context to IAM.

Anne Hecht, Director of Product Marketing, ForgeRock

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