Who are the victims? About 2,700 people associated with criminal cases in Delaware’s Superior Court, Family Court and the Court of Common Pleas.
What types of personal information? Names and Social Security numbers. The hard drive may have contained data from criminal cases that took place between 2002 and 2004.
What happened? The hard drive was reported stolen to the Delaware courts on June 25 by Affiliated Computer Services Inc., which manages the state’s IT.
The drive was in luggage stolen from an Affiliated Computer Services employee, who was authorized to have the device but did not follow proper procedures, according to Affiliated Computer Services spokesman Kevin Lightfoot.
Details: The hard drive is password-protected and some information on it is scrambled, according to Lightfoot. There is no indication the thief accessed any data on the drive.
What was the response? The employee is no longer employed by Affiliated Computer Services.
The state mailed letters to the victims, provided credit monitoring and set up a toll-free help line for victims.
Quote: “When you don’t have good and accurate information…you end up creating a lot of confusion because you give out bad information,” said state court administrator Patricia W. Griffin on why the state didn’t notify victims earlier.
For help: Call (866) 567-7095 from 9 a.m. to 6 p.m. Monday through Friday.
Source: The Wilmington Del. News Journal, July 21, “Court disk with personal data stolen”