Noble House Hotels and Resorts is notifying an undisclosed number of individuals that malware was identified on the payment card system at one of its hotels – The Commons Hotel in Minnesota – and payment card data may have been compromised.
How many victims? Undisclosed.
What type of personal information? Names, payment card numbers, expiration dates and CVV numbers.
What happened? Malware was identified on the payment card system at The Commons Hotel, and the personal information may have been compromised.
What was the response? Noble House Hotels and Resorts is working with a computer security firm to review its security measures, ensure the issue has been fully remediated, and look for ways to enhance its security. All affected individuals are being notified.
Details: Payment cards used at The Commons Hotel between Jan. 28 and Aug. 3 may have been affected. Noble House Hotels and Resorts engaged the computer security firm after receiving calls from guests who saw unauthorized charges on payment cards used at The Commons Hotel. The computer security firm identified the malware on Sept. 25.
Quote: “Noble House was able to provide individual notification to all individuals for whom the company had contact information, although it is unknown if all such persons were directly affected by the malware,” a release said.
Source: A release emailed to SCMagazine.com on Friday; oag.ca.gov, “Example notification to California residents,” Oct. 22, 2015.
UPDATE: A Noble House Hotels and Resorts spokesperson told SCMagazine.com on Oct. 26 that 19,472 payment cards were affected.