Pictured: A Carnival cruise docked in Long Beach last March. This year, Carnival has disclosed two data breach incidents – one involving ransomware. (Brittany Murray/MediaNews Group/Long Beach Press-Telegram via Getty Images)

After falling victim to two confirmed cyberattacks, and a possible third, since 2019, Carnival Corporation & plc has experts suggesting that the cruise operator – already imperiled by COVID-19’s impact on the travel industry – may need to institute major reforms to its security program and policies before suffering further damage to its reputation.

Earlier this week, the $20.8 billion corporation acknowledged in a news release and an 8-K filing with the Securities and Exchange Commission that one of its cruise brands suffered an Aug. 15 ransomware attack during which the threat actors “accessed and encrypted a portion of one [cruise liner] brand’s information technology systems” and also exfiltrated sensitive customer information – potentially for extortion purposes. The disclosure came just months after the company separately announced last March that its Princess and Holland Cruise Line operations in 2019 experienced a malicious data breach stemming from a phishing campaign.

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