Dell customers who wondered why they had to reset their passwords earlier this month learned today that action was taken due to a data breach, a fact it took the company several weeks to disclose.
The computer maker reported today that it detected and disrupted unauthorized activity on Dell.com on Nov. 9, during time which a malicious actor attempted to extract customer information. In a statement, Dell said it has no conclusive evidence that any data was exfiltrated, but there is a possibility the malicious actor was able to obtain names, email addresses and hashed passwords for Dell online store customers.
“Credit card and other sensitive customer information was not targeted. The incident did not impact any Dell products or services,” Dell said in a statement.
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