A ransomware attack took out parts of the Knoxville city website but did not compromise personal or financial information.

The Tennessee city’s public safety operations were spared, Knoxnews cited Chief Operations Officer David Brace, deputy to the mayor, as saying. Brace said the fire department discovered the attack but didn’t disclose the amount or terms of the ransom demand.

The city believes the attack occurred after an employee opened a phishing email.

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