Before Clay Heuckendorf and members of his team could even hazard a guess as to why some of a client’s backup data was missing, bad actors launched a ransomware attack right before their eyes.

“The ransomware attack started while we were sitting there, observing,” says Heuckendorf, senior architect at Insight Enterprises, which bills itself as modernizing and securing critical platforms and transforming IT for its customers.

The timing was coincidental – and fortuitous. Heuckendorf’s team was onsite to discuss a separate solution they were building for the company when the client brought up anomalies with its backup data. It was the first time Heuckendorf had seen an attack on data protection systems – but it would not be the last. In short order, another client reported missing and corrupted backup data followed by a ransomware attack.

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