The telemarketing firm The Heritage Company has become the latest ransomware victim to shut down, at least temporarily, its operations even after making a ransom payment to its attackers.

Company CEO Sandra Franecke broke the news in a letter to her 300 employees that the 61-year-old firm would suspend activities. Each was told to call the office number on January 2 for an update on whether or not to report for work, reported KATV.

In a copy of the letter obtained by KATV, Franecke said the ransomware attack occurred two months ago and she opted to pay the ransom. A decryption key was received but the IT staff has been unable to bring the systems back online.

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