One might think that stopping malware, phishing, and a whole host of email-borne attacks was akin to stopping rain during a hurricane or snow during a blizzard. It is ubiquitous and relentless. And despite promising advances in technology, so much malware still gets through cyberdefenses that the proverbial last line of defense, the end user, is often also the first line of defense. But while no one can stop the weather, there might be some hope of at least reducing the damage of malware.

Despite the inevitable human failing when it comes to clicking on email-based attacks, the human defense is getting stronger. A variety of approaches to user education and training are the key, according to practitioners and experts.

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