Experts helped address readers' concerns on what happens if you get it wrong.

For the latest in our series of exclusive webcasts, we welcomed two of the country's leading payment card industry (PCI) experts to the SC studio: Chris Gaines, senior manager of Deloitte's security privacy practice, and Branko Lolich,,data security manager, EMEA at American Express.

The event, chaired by SC editor Paul Fisher, was a great success, with hundreds of the magazine's subscribers listening in and many using the live link to send their queries directly to our studio guests. The pair also gave presentations explaining PCI compliance and how to implement it with minimum fuss and maximum effect.

The virtual torrent of questions fired at the experts in the studio demonstrated the high level of interest in this subject. It seems there is a great deal of confusion about what exactly PCI compliance is, and what happens if merchants fail to meet their requirements. Other questions concerned the financial penalties and whether they are legally binding.

For those who missed the original broadcast, an archive is available for download on the SC website.

If you are interested in sponsoring future webcasts, please contact

The SC Webcast series continues with Can consolidation work for you? on 18 April. See for further information.