On April 21, the Iowa Veterans Home (IVH) began notifying thousands of residents, former residents and applicants that their personal information may have been compromised.
How many victims? 2,969
What type of information? The possibly compromised information included, but are not limited to: name, mailing address, phone number, medical information and Social Security number.
What happened? In February, three IVH workers fell for a phishing scam and provided an unknown person with their credentials to enter their three email accounts. IVH believes the issue was found and corrected before anyone entered and removed data from these accounts.
What was the response? IVH worked with the state Office of the Chief Information Officer to recover from the incident and put in place the proper protocols to stop a similar event from happening in the future. Although it does not believe any information was taken, as a cautionary maneuver the facility is notifying all those who might be affected and has set up a toll-free number for people to call, 1-800-645-4591.
Quote: “We cannot determine that any records were actually breached, however, in an overabundance of caution, we are including every possible resident and applicant, estimated at 2, 969.”