Olympia Hotel Management, which manages Maine-based Brunswick Hotel & Tavern, is notifying an undisclosed number of guests that malware was discovered on the hotel's computer systems and payment card information could be at risk.
How many victims? Undisclosed.
What type of personal information? Names and payment card information.
What happened? Malware was discovered on one of the front desk computers at the Brunswick Hotel & Tavern, and guest payment card information could be at risk.
What was the response? Steps have been taken to eliminate the malware and further secure the hotel's systems. All potentially affected individuals are being notified, and offered free credit monitoring services.
Details: The hotel's security consultants determined on Aug. 12 that malware may have been active on the front desk system between Nov. 29, 2014, and July 21. There is no conclusive evidence that the personal information was accessed remotely.
Quote: “Based on our investigation to date, it appears that one of the front desk computers at the hotel was infected with sophisticated malware designed to capture and permit remote access to name and payment card information while avoiding detection by anti-virus software,” a notification letter said.
Source: ago.vermont.gov, “Brunswick Hotel & Tavern – Notice of Data Security Incident,” Aug. 25, 2015.
UPDATE: According to reports, roughly 2,600 guests were impacted.