Canadian credit union data tapes stolen in transport to backup facilities

June 14, 2007
Where did the breach take place? Coastal Community Credit Union in Nanaimo, British Columbia.

Who are the victims? About 120,000 customers.

What kind of personal information? Names, addresses, birth dates, social insurance numbers, member numbers, card numbers and bank balances.

What happened? Data tapes moving among sites for backup were stolen from a vehicle of the courier company charged with transporting them.

What was the response? The credit union has notified all affected parties by letter and is considering implementing new security measures and policies to prevent similar incidents in the future.

Details: The credit union does not believe the thieves will be able to access the data due to special hardware and software needed.

Quote: "There are some changes we're contemplating." - Garth Sheane, president and CEO.

Source: "Personal banking info goes missing," June 14, the Nanaimo (British Columbia) News Bulletin; advisory, June 11, company website.
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