Apple will temporarily suspend its practice of allowing human contractors to grade snippets recordings of Siri conversations for accuracy.
The move follows a Guardian report in which a former worker claimed contractors regularly hear confidential medical information, drug deals, and recordings of couples having sex” as part of their job.
While Apple says user requests under review aren’t associated with Apple ID and that responses are reviewed under strict and secure conditions, Apple's terms of service were less clear about the presence of humans outside of Apple listening and only noted that “certain information such as your name, contacts, music you listen to, and searches is sent to Apple servers using encrypted protocols.”
Moving forward, Apple said users will have the ability to choose to participate in grading.
