Breach, Data Security

North Carolina credit union notification says laptop containing data missing

North Carolina-based Piedmont Advantage Credit Union is notifying an undisclosed number of individuals that one of its laptops containing personal information – including Social Security numbers – cannot be located.

How many victims? Undisclosed.

What type of personal information? Names, addresses, dates of birth, member account numbers, and Social Security numbers.

What happened? A Piedmont Advantage Credit Union laptop containing the personal information cannot be located.

What was the response? Law enforcement and a computer forensic firm have been engaged to investigate the matter. All impacted individuals are being notified, and offered a free year of credit bureau monitoring services.

Details: On Jan. 31, Piedmont Advantage Credit Union discovered that the laptop could not be located. The laptop included password protected authentication.

Quote: “Once again, to date it appears that no information has been accessed and no fraudulent activity has occurred,” according to a notification signed by Judy Tharp, president and CEO of Piedmont Advantage Credit Union.

Source: oag.ca.gov, “PACU – Master Proof,” Feb. 27, 2015.

Piedmont Advantage Credit Union did not return a SCMagazine.com request for additional information.

UPDATE: According to a Piedmont Advantage Credit Union statement emailed to SCMagazine.com on Monday, “To alert its entire membership of 46,000, Piedmont Advantage mailed materials regarding the situation, the Kroll monitoring services and information on identify theft prevention.”

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