Email security

Leadership Articles – BSW #144

In the leadership and communications section, Troublesome Teammates, Email challenges and how to set boundaries, Cybersecurity confidence rattled by continued investments, small results, and more!

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Leadership Articles

  • Troublesome Teammates - Is a coworker getting on your nerves? Listen to this Dear HBR podcast to help deal with coworker conflict.
  • The Ultimate List of Emotions and How to Control Your Emotions - How many emotions are there? According to Robert Plutchik’s theory, there are eight basic emotions: Anger, Anticipation, Disgust, Fear, Joy, Sadness, Surprise, and Trust. The variety of emotions we experience have all evolved to keep us safe, but how do you control them? Here are a few steps to help control your emotions:
  1. Take a moment to identify the emotion
  2. Consider other factors
  3. Investigate the emotion and its context
  4. Take some time to chill
  1. Move to a different part of the stage.
  2. Speed up — or slow down — the pace of your remarks.
  3. Lowering your voice or pausing, especially on a key point.
  4. Introduce a story or analogy that illustrates your point.
  1. People devote almost three and a half hours a day to catch up on work emails, plus another two sorting through personal email.
  2. Personal and work email use are down since 2016, but time spent in work inboxes rose slightly, up from 3.3 hours in 2018 to 3.4 hours.
  3. Roughly one-third of millennials say they check email while in bed or watching TV at home. Another 26% say they remain connected to email inboxes even while on vacation.
  1. Email signature disclaimers.
  2. Use your autoresponder generously.
  3. Add instructions on your website or on social media.
  4. Tell people what requests will be ignored.
  5. Set communications guidelines for your team.
  6. Lead by example.
  1. Confidence in the ability to assess and understand cybercrime dropped from 18% to 9% in 2018.
  2. Only 11% of firms feel a "high degree of confidence" in their cyber resilience.
  3. At most, 15% of firms have some level of confidence in supply chain/business partner threat mitigation.


[caption id="attachment_210" align="alignleft" width="120"]Matt Alderman Matt Alderman - CEO[/caption] [caption id="attachment_210" align="alignleft" width="120"]Paul Asadoorian Paul Asadoorian - Founder & CTO[/caption]



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