Employees in outsourced call centres are stealing sensitive customer data and selling it on the black market, an investigation has found.
A sharp increase in phishing attacks sees criminals target financial organisations, according to a report released today.
When Sara Lee Corporation began its initiative to comply with payment card industry (PCI) data security standards (DSS) two years ago, its security experts had a lot of questions about the requirements. According to Maurice Hampton, senior manager of information security architecture for the company, Sara Lee had to jump through a lot of hoops before it could even get a clear picture of what it would take to comply.
Ask any IT expert for a cookie cutter approach to protect customer data and there might not be much of an answer. After all, hackers are just one group to worry about when looking to prevent the theft of customers’ personal information. Company executives also must concern themselves with their own employees, as well as government legislators.
It was more than just a political upset that U.S. Sen. Joseph Lieberman faced recently. Something else interesting happened during the state of Connecticut’s Democratic primary election, something that, as of press time, federal officials were still in the midst of investigating. Lieberman’s website reportedly fell prey to a denial of service (DoS) attack a day before the election began. The investigation is centering on whether or not such an attack on Lieberman’s campaign site could have compromised his ability to win the spot that would get him to November’s all-important general election — the very spot to which Ned Lamont is now heading.
Feds: Improve security
Federal agencies worked against an August deadline to implement improved security controls designed to better protect the private information of U.S. citizens in the hands of government officials.
A memo on the sweeping changes was sent out in late June by the White House’s Office of Management and Budget. OMB said it will work with inspectors to ensure agencies are in compliance.
“We intend to work with the general community to review these items to ensure we are properly safeguarding the information the American taxpayer has entrusted to us,” OMB Deputy Director Clay Johnson III said in a memo.