This product was quite easy to install and confi gure. The whole application is installed from a single executable, which installs the service, web services and administrative console. Once the application is installed, we simply logged into the intuitive web-based management interface and began configuring our target machines and accounts. Policies were quick and easy to confi gure, and we had the whole system up and running in just a few minutes.
From the user perspective, we saw the same intuitiveness all the way from logging onto the system through managing resources.
The ManageEngine can plug directly into the environment and manage several platform types. This gives a great amount of fl exibility, along with direct interfacing with LDAP or Active Directory.
The documentation includes just one comprehensive user guide, which covers the entire product from install to management. This guide is well organized and provides detailed step-by-step confi guration instructions and examples.
AdventNet provides phone and email technical support as part of an annual service agreement, as well as a small free support area on the website, which includes a user forum and troubleshooting tips. Also, as part of the service agreement, customers can get service pack updates, as well as minor release upgrades.
At a price just under $500 for two administrators with unlimited resources and users, this product is an excellent value for the money. The ManageEngine provides a simple and effective way of managing passwords across the enterprise at a fair cost.