The Hitachi ID-Archive sets its focus on password randomization. With this product, administrators can set up password randomization for sensitive and privileged accounts on workstations or servers. Administrators can also use this product to allow authorized personnel or programs to view and use passwords for these accounts, as well as control how many concurrent users or instances can use the privileged password information.
Installation of the ID-Archive is quite simple and straightforward. Once the initial architecture of database servers and prerequisites is met, the product installs in just a few minutes. After the installation, we set up our target systems and we were up and running. From the user perspective, we found the menus and interfaces to be simple to use and navigate.
This software can easily plug into the existing Active Directory structure and completely manage and randomize critical system and service accounts with a simple click of the mouse. The ID-Archive also keeps a complete password history locked away to ensure total auditing and tracking of used passwords. However, this product does not manage password synchronization across the enterprise. This has to be done using a separate product from the ID product line.
Documentation comes in the form of several PDF guides. The quick-start guide details the initial setup requirements, as well as the complete installation procedure. There are also several other guides that focus on integration of the system and in-depth configuration of the product. We found all these guides to be well organized and easy to follow with many screen shots and examples for further illustration.
Hitachi offers fee-based support eight hours a day/five days a week, with unlimited incidents and upgrades. The fee is 20 percent of the license per year, with another five percent procuring emergency 24/7 incident response. Phone and email support is included, with support portal access available.
At a price of $2 per workstation and $8.25 per server managed, this product is a good value for the money. However, while it does have some nice features for password randomization and auditing, it falls a little short as a full password management platform.