Proventia Desktop focuses on two areas, the first being protection from spyware. This product analyzes network downloads to stop the spread of new spyware, and also stops existing spyware from running by stopping unauthorized application communication outside the desktop. The second area of focus is stopping worms, viruses and hackers via its intrusion prevention system. The IPS comes equipped with more than 160 built-in rules right out of the box.
This product is part of the much larger Proventia line of products and is managed by the IBM-ISS universal console known as SiteProtector. We found this console awkward to use. SiteProtector is designed to control many processes. Because of its functionality, there are many added controls and features, which makes the console as a whole feel cluttered and difficult to navigate. We have had difficulty with SiteProtector before and we wish IBM-ISS would take a look at its lack of user friendliness.
We found anti-virus to be the primary focus of this product. The product contains features, such as a virus prevention system and application protection. It also has the ability for Proventia Desktop to analyze systems and make sure AV software is up to date. If AV software is found to be outdated, Proventia will automatically update the software. Other than the automatic updating of software, there was very little in the way of protection performance for this system. The bottom line on protection is that Proventia is much like an IPS with built-in spyware, virus protection and a firewall.
Documentation provided with Proventia Desktop consists of two main PDF guides, the administration guide and the user guide. We found both to be well organized and easy to read.
IBM-ISS offers three levels of support for customers to purchase — premium, select and standard.
We found this product to be a slightly below average value for the money. While it does provide some strong protection against viruses and spyware, it is difficult to manage and has a slightly high price for what it offers.
