The Sun Identity Manager is designed to play at a high level in a large environment. This product focuses on creating and managing provisioning workflows quickly and easily, as well
as auditing and compliance.
The feature set includes the usual identity management offerings. However, it expands more toward auditing and compliance with a powerful policy engine and a compliance dashboard, which can help remediate policy violations.
We found this product to be fairly easy to use. Installation was a bit tricky as there were many pieces to install and configure, but once the system is up and running everything is quite intuitive. The automated workflow screen was also simple and intuitive to use.
Workflows can be created in two ways. One way is to code from scratch. However, for somebody who is not quite so technical, there is also a drag and drop-based screen, which makes creating accurate and complete workflows simple and quick. We also found it easy to quickly find and terminate orphaned accounts and to properly disable those accounts.
This system is at the high end of performance. It is designed to integrate well with the existing environment and streamlines user identity management. With support for millions, this product is designed with the large enterprise in mind.
Two PDF guides are provided with this product. One is the installation guide, which covers installation quite well and lays out installation steps in an easy to follow manner. The other guide is the administration guide. This guide is easy to understand and nicely organized as well, but it also includes many examples and screen shots for further understanding of feature sets.
Sun offers several support plans for customers buying this product. Included in these support plans are various features, such as phone and email support, training and updates and upgrades.
With prices starting at $50 per user for a single year subscription, we find this product to be an average value for the money. This can become expensive for larger environments, but this product does offer some excellent functionality.