WebTitan Web Filtering Solution
Strengths: Easy to configure policies and simple to manage.
Weaknesses: No deployment wizard.
Verdict: Not quite as easy to set up as we’d like, but certainly well done once you get it going.
SummaryWebTitan Web Filtering Solution from SpamTitan Technologies has changed and matured over the years to become quite a comprehensive web management appliance. It can either be downloaded as an installation to a bare metal server or installed in a VMware ESX environment as a virtual machine to which users proxy for internet browsing.
We chose to install on a bare metal server from the downloadable installation ISO. The installation of the operating system itself was quick and easy, and we were up in about 15 minutes. From there the rest of the deployment is completely manual with no help from a setup wizard. However, the documentation does a good job of outlining the steps to get the appliance up and running.
The appliance comes with a nice default policy ready to go that can serve as an excellent starting point for policy configuration. However, an administrator can create custom policies quickly and easily through the interface, as most settings follow an on-or-off pattern.
Documentation included a quick-start guide for installing the operating system, as well as a quick-start guide outlining the initial configuration.
Customers purchasing WebTitan receive full technical support as part of the annual subscription price. This includes phone assistance during working hours and 24/7 email support, as well as access to an online knowledge base and user forum.
At a price starting at $850 for a 50-user license for one year (including support), this product is a good value for the money. While you may have to purchase the hardware, the system can run on a mid-level server, so the cost will not be overly high. We find this tool combines a good feature set with very easy-to-use controls.