BleepingComputer reports that all of cryptocurrency trading platform Hotbit’s services have gone offline for at least one week following a cyberattack.

“Hotbit just suffered a serious cyberattack starting around 08:00 PM UTC, April 29,2021, which led to the paralysation of a number of some basic services,” the platform said.

“Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified and stopped by our risk control system),” according to the exchange. But Hotbit assured that the cryptocurrency assets of its approximately 2 million registered users worldwide are “safe and secure.”

While no cryptocurrency assets were compromised, Hotbit’s database that contained users’ asset data, email address and phone number was deleted by threat actors. The exchange advises customers to look out for phishing attempts that disguise as Hotbit and to notify them if they receive any suspicious message. They also recommend changing other online services’ passwords that use similar credentials.