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The Month: HSBC launches review of customer security setup

HSBC's has launched a review of its customer security setup to address the flaws uncovered by researchers from Cardiff University, which could affect three million UK customers. The problem allowed security researchers armed with key logging software to access customers' bank accounts after only nine attempts.

However, experts disagree about the severity of the loophole, and pointto more positive moves in the sector. Andrew Moloney, senior productmanager at RSA Security, said: "No single technology can stop fraud -you need a layered approach to security, and it's not simply a case ofgetting a bigger lock on the door. That said, it's essential that UKcustomer confidence is maintained."

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