This product is a straightforward easy install - assuming you have met all the prerequisite requirements of having ISA Server installed already. The installation of WebMonitor takes just a few minutes and is guided by an easy-to-follow setup wizard. This product can be installed directly on the existing ISA Server, so if ISA is already running in the environment, there is no additional hardware needed. Management is done using a user console application that is installed along with WebMonitor. This console is fairly well organized and is split into a navigation pane and a viewing pane. The navigation pane uses an intuitive tree style for simple navigation.
As stated above, this application is meant as an add-on to Microsoft ISA Server and it does plug right into the existing environment if ISA is the firewall. If ISA is not already running in the environment, this may not be the right product to choose, as that would mean the purchase of additional hardware and software to use this product.
Documentation comes as two PDF manuals. One is an installation guide that illustrates the setup wizard steps and gives configuration examples. The second guide is the product manual. This includes the installation guide, as well as product configuration information.
GFI includes a year of support in the purchase price with following support through maintenance contracts at a cost of 20 percent of the base price. Support includes phone and email technical support.
At a price starting at about $713 for 25 seats, this product is an average value for the money. It is an add-on for ISA Server and cannot stand by itself, so environments that are not using ISA have added costs of hardware and software to buy.