A new report points to a growing perception among organizations that the return on investment for security operations centers (SOCs) is declining – due to the complexity of running them in-house as well as cost considerations.

Furthermore, the same problems exist for internally managed SOCs and those managed externally by service providers, said Dan Larson, senior vice president of marketing at Arctic Wolf, which provides a SOC-as-a-service.

“The data has been trending in this direction for a while now. Internal SOCs are suffering from alert fatigue and outright burnout," he said. "They often turn to MSSPs to solve the problem, but [some of them] end up over-charging and under-delivering in terms of security outcomes and meeting customer expectations.”

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