Hackers who briefly commandeered high-profile Twitter accounts to perpetuate a cryptocurrency scam used a phone spear phishing attack to get into to the social media platform’s internal network as well as to “specific employee credentials” to access internal support tools.

Not all of the small group of “employees that were initially targeted had permissions to use account management tools, but the attackers used their credentials to access our internal systems and gain information about our processes,” Twitter said in an update. Discerning then using the credentials of employees with access to account management tools, “attackers targeted 130 Twitter accounts, ultimately Tweeting from 45, accessing the DM inbox of 36, and downloading the Twitter Data of 7.”

To run our business, we have teams around the world that help with account support. Our teams use The proprietary tools accessed are used by Twitter teams worldwide to for support, including reviewing content for its compliance with The Twitter Rules.

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