SafeBreach offers a range of support resources to assist customers in implementing and managing its cybersecurity platform. The SafeBreach portal consists of comprehensive user manuals, support documentation, training videos, white papers, and a personalized onboarding experience through the SafeBreach Academy. Customers also have access to the SafeBreach Community for FAQs, expert support, and peer engagement. Upon engagement, customers receive a customer success manager (CSM), technical account manager (TAM), and technical support engineer (TSE) to ensure successful deployment, onboarding, training, and platform adoption. SafeBreach includes telephone support at no charge, with web-based downloads and access to the SafeBreach Community provided as standard for all customers. For clients requiring additional assistance, SafeBreach offers SafeBreach-as-a-Service, a fully-managed software product with a dedicated solution architect to deploy and manage the platform. This offering is available as a paid annual subscription tailored to the client’s needs. SafeBreach also offers complimentary on-site business reviews, an annual Validate conference, and an SLA guarantee for new attack coverage.