Best managed security service

Winner: Google for Google Message Security, powered by Postini

More than 90 percent of email is spam and organizations need a solution that reliably and effectively stops email threats. Postini blocks more than 99 percent of spam and email threats and does so before it reaches customers' networks with a 99.99 percent uptime service level agreements (SLA). As a result, the company's customers save on bandwidth and keep spam and viruses off their infrastructure.

Because organizations want email security solutions that don't require a lot of maintenance, Postini provides email security as a service, which means that its customers don't have to install any software or hardware or perform any updates. They simply set up the service and let it do its job. As email is a key asset and organizations want to have a policy framework to manage it, Postini allows administrators to set email content policies at the global, department and/or user levels for inbound and outbound traffic. As well, customers can encrypt messages between domains using standard SSL/TLS protocols.

By stopping threats in the cloud, the solution can have an immediate impact on reducing network bandwidth needs. The tool offers real-time IP behavior analysis, and has been awarded multiple patents for pass-through technology, zero-hour virus detection, and 100 percent anti-virus SLAs.

End-users can personally configure five levels of sensitivity across six categories of spam and set their own approved/blocked senders lists.

Users plodding through spam received in their in-boxes translates into lost productivity and salaries. Take the following example: A 1,000-employee company has an average salary of $65/hour. The number of workdays per year is 245 and each employee receives an average of 25 spam messages per day and spends 50 seconds finding and deleting them. If that 50 seconds for 1,000 employees is converted to annual costs, this company wastes more than $220,000 in salary and loses 211 personnel days of productivity.

Given these circumstances, Google Message Security pays for itself within 13 days. This doesn't even take into account the IT resource savings to manage spam with an in-house solution.

Google has more than 50,000 Postini customers and 15 million end-users.

Finalists 2010

  • Google for Google Message Security, powered by Postini
  • IBM for IBM ISS Managed Security Services
  • McAfee for McAfee Total Protection Service
  • SecureWorks for Managed Security Services
  • StillSecure for StillSecure ProtectPoint

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