Breach, Data Security

Florida bank notifies roughly 72,500 customers of breach


Early in July, Florida-based TotalBank began notifying a reported 72,500 customers that their personal information – including banking information and possibly Social Security numbers – may have been compromised by an unauthorized individual who obtained access to the TotalBank computer network.

How many victims? About 72,500, according to reports

What type of personal information? Names, addresses, account numbers, and account balances, as well as personal identification numbers, which could be Social Security numbers, driver's license numbers, passport numbers, and alien registration numbers.

What happened? An unauthorized individual obtained access to the TotalBank computer network and could have accessed the data.

What was the response? TotalBank shut down access to any compromised system, reinforced its internal security protections and firewalls, and enhanced threat detection and monitoring. All impacted individuals have been notified, and offered a free year of identity theft protection services.

Details: TotalBank learned of the incident on June 24.

Quote: “The information did not include customer passwords or the type of information that would allow access to your bank account, which remains secure,” Luis de la Aguilera, president and CEO of TotalBank, wrote in the notification letter.

Source:, “TotalBank Letter to Consumer,” July 3, 2014.

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