5 Leadership Lessons, 6 Steps to Success, & 6 Tips to Say No – BSW #250

In the Leadership and Communications section, 5 Leadership Lessons General Marshall can Teach Us, Cybersecurity incident response: The 6 steps to success, 6 Effective Tips to Politely Say No (that actually work!), and more!

Full episode and show notes


  • Join us June 29th for a webcast with Tyler Robinson and Beau Bullock to learn how to pivot into the world of Crypto security. Visit to register with only your name and email! Don't forget to check out our library of on-demand webcasts & technical trainings at

  • CRA's Business Intelligence Unit has launched its next survey on Zero Trust! What are Your Barriers to Zero Trust Implementation? Take our survey and enter to win a $500 Tango card by visiting Report results will be released at our upcoming Zero Trust E-Summit in March!


Matt Alderman
Matt Alderman
Executive Director at CyberRisk Alliance
  1. 1. 5 Leadership Lessons General Marshall can Teach Us - General Marshall is an unlimited source of leadership inspiration. Here are some takeaways from his leadership accomplishments. 1. George C. Marshall was a great leader because he was able to think ahead and plan for the future. He understood his role as a senior leader. He wasn’t supposed to be inundated with the details of a plan. He knew that diving into that much detail would take his eyes off of the organization’s vision. Good leaders let subordinate leaders do their jobs. 2. He was also able to adapt to changing circumstances and make quick decisions when necessary. World War II was a dynamic event. The country was divided into two theaters, the European and Pacific regions. General Marshall needed the military to be flexible. Fortunately, he had leadership under him that was adaptable and innovative. 3. General Marshall showed leadership by empowering the leaders below him to do their jobs successfully. He made sure they understood what needed to be done and why it was important to accomplish the mission, but trusted them enough to make most of the decisions at their level. 4. George Marshall was a master of communication and knew how to get people to work together towards a common goal. He was able to communicate even in the midst of crisis. “What is important now is leadership- leadership by example, leadership on the part of everybody who has any influence whatever with human beings… It isn’t what they think about us; it’s what they think we think about them that counts.” — George C. Marshall 5. Finally, Marshall believed in leading by example and setting the right tone for his team. “I think leadership is the ability to influence people. The most effective way that I can influence people is by setting a tone and example.” — George C. Marshall
  2. 2. Top cybersecurity leadership challenges and how to solve them - "If I'm being honest about our situation, we're on our own when it comes to building out the infosec program," wrote Todd Barnum, CISO at GoPro in his book, The Cybersecurity Manager's Guide: The Art of Building Your Security Program. "Neither the culture nor any executive sponsor will provide much support."
  3. 3. Delta CISO Debbie Wheeler: Security can’t be seen as a competitive advantage - With the complexity and criticality of security in the aviation industry, Wheeler warns against viewing security as a competitive advantage. Instead, she says, a more collaborative approach is required.
  4. 4. Cybersecurity incident response: The 6 steps to success - Cybersecurity incident response is not only about handling an incident – it’s also about preparing for any possible incident and learning from it. Here are six steps for a successful and efficient cybersecurity incident response: 1. Preparation 2. Identification 3. Containment 4. Eradication 5. Recovery 6. Lessons Learned
  5. 5. 6 Effective Tips to Politely Say No (that actually work!) - 6 Tips to Help You Say No: 1. Switch Out “No” for “Later” 2. Rehearse Your No 3. Don’t Offer an Explanation 4. Do Offer An Alternative 5. Use “No” Body Language 6. Slay the Procrastination Dragon
  6. 6. What’s the Optimal Workplace for Your Organization? - More than two years in the Covid-19 pandemic, companies are struggling with how to reimagine their workspaces for their strategic needs. Too often, leaders push the decision down the road when, in fact, taking decisive action now can pay off later. But how do you determine whether in-person, hybrid, or remote options are best for your organization? Start by asking two questions: What is your strategy for future growth? And what is the size of the organization you need right now? Then, map your answers to better understand how your needs around innovation and execution translate to physical (or virtual) spaces.
Ben Carr
Ben Carr
CISO at Cradlepoint
Jason Albuquerque
Jason Albuquerque
Chief Operating Officer at Envision Technologies
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