Convergence is the best word to sum up this appliance-based product. The Imprivata OneSign appliance brings together three pieces of identity management. The first piece is authentication management. This feature replaces Windows-based authentication methods with strong authentication methods that can be managed all in one place. Next is single sign-on. This piece easily and efficiently implements single sign-on for all legacy, client/server, Windows, Java and web applications. The last of the pieces is physical/logical. This is an interesting feature, which can integrate network and building access systems to provide a single consolidated user identity based on the user’s specific policies.
We found this product to be fairly simple to deploy and manage. Deployment and installation were quite simple and took just a few minutes. The appliances are shipped as a redundant pair and once the machines were booted we were able to configure both the primary and secondary appliance through an easy to follow web-based wizard. Once the initial setup is complete, things start to get a bit more complicated. The web GUI, while quite intuitive to navigate, leaves something to be desired as far as actually doing something with it. It took us some time to get familiar with how to set up the initial policy and assign applications. However, after some time using the appliance this did get a bit simpler.
The Imprivata OneSign platform is designed to work in tandem with already existing user provisioning systems, so it does not do provisioning itself. It does, however, add some great functionality to the identity management infrastructure.
Documentation for this product would best be described as heavy. Supplied with the appliances is a documentation pack in both paper and PDF form, including getting started guides, user guides, appliance guides and administration guides.
Support for this product is offered in two flavors: basic and premium. Both include varying degrees of phone, email and web technical support.
We find this product to be of average value for the money. With prices starting at $52 per user for the whole suite, it can become a pricey investment, especially since it has to rely on other systems for provisioning. If identity management as a whole is what you are after, this product could leave some functionality to be desired.