The installation of this product is quite straightforward and took less than five minutes. The process begins with the install of a compatible fingerprint reader on the workstation. After the fingerprint reader is in place, the tool itself is installed by running a small executable. At the completion of a short installation wizard, it is ready to go. The management interface of this program is easy to navigate with a very simple layout.
This solution is available in both a standalone version for smaller environments and a web-based version for larger enterprises. It is compatible with Windows Server 2003, Windows XP and Windows 2000. Currently, it supports SecuGen Hamster and OptiMouse readers, with more compatibility projected for the future.
Documentation provided with this product included a single PDF user manual, which covered installation through features and operation. We found this manual to be easy to follow with many screen shots and step-by-step instructions.
Support includes a year of email assistance and a week of phone-based technical and setup help included in the purchase price. After the initial week of phone assistance, customers can purchase support on a case-by-case basis or through a support contract.
At a price starting just shy of $300 for up to 300 enrolled users, we find this product to be a good value for the money. PersonID provides an interesting combination of biometric identification and employee information.