We are reviewing this suite of forensic tools as a package the same way we did last year because the elements work well together and offer a complete set of computer forensic capabilities. FTK has been our workhorse for several releases. It always has provided the power we need and the speed that makes processing large cases practical. Our systems have two configurations: One puts the backend database on a separate server and the other puts the database on the same computer as the processing engine and the user interface. Both work equally well for single users. When you run a lab that requires that multiple users have access to a single case, you must put the backend database on a server accessible to all. We also place the evidence on a case server where all users can access it.
FTK has all of the capabilities that one would expect from a computer forensic tool - plus a couple more. For example, it includes the Visualizer, a tool that creates timelines for documents and emails. It goes beyond simple timelines, though, to analysis. Additionally, the Cerberus extra-cost add-in is one of the most sophisticated malware forensic tools we have come across as part of a computer forensic product. Cerberus literally finds and performs an analysis - including static reversing - of malware. Using the output of Cerberus, users can create indicators of compromise (IOCs) easily.
For those occasions when a full analysis of a large number of computers is not practical and a question remains as to whether there is data of value on them (and where it might reside) ADTriage is just the thing. Built on FTK technology, it allows a set of pre-configured collection profiles that investigators in the field can use to pinpoint computers of interest, acquire them and bring the image back to the lab for further analysis.
Documentation for all of the AccessData products is included with the product in the form of a searchable PDF replete with illustrations and step-by-step how-tos. Installation is very straightforward and once installed all the documentation is quickly accessible from within the tool.
We have processed several cases of various sizes using this suite of products and have always had first-class results. The current versions of all three products are solid, reliable and work well for both small and large labs. A major improvement in FTK has been replacement of the Oracle backend database with Microsoft SQL Server. We found it to be fast, reliable and easy to deploy. When used along with FTK Imager and Registry Viewer, this suit of tools can form the backbone of any computer forensic effort.
While this is not an inexpensive tool set, it is not out of line with today's market. AccessData offers basic, no-cost, eight-hours-a-day/five-days-a-week phone support that has additional help desk hours by calling a dedicated number and following the pre-recorded listed prompts. AccessData also offers fee-based support at 28 percent of the base price of the product. This option includes a web-based support option that features a knowledge base and FAQ list. Also offered is 24/7 phone and email aid. However, product downloads, user forums and knowledge base all are available without a paid support contract.