We installed the product as a standalone application on our test laptop without much trouble at all. BeCrypt offers a separate administrative server product that can centrally control policies for DISK Protect, but we did not test that component during this review. The product overall is easy to use and contains all the standard features, such as single sign-on, ability to secure the entire disk, custom startup screens, support for strong authentication and flexible policy creation.
We found that the initial setup and all the various screens and options were extremely easy to use. Administrators should get the system up and running in no time. However, we did encounter one small hiccup when attempting to encrypt our test laptop. On contacting BeCrypt's support staff, we were sent an updated installation package and were able to successfully encrypt the disk in about three hours. One interesting note about the encrypt/decrypt process was that the software performs in an 'all or nothing' capacity. The entire disk is encrypted after installation of the product (without the ability to manually initialize this task). Inversely, it can only be decrypted by uninstalling the product. This ensures protection, but removes a little bit of flexibility for administrators.
Documentation contained in the PDF files is outstanding and offers good explanations and detailed screen shots, although we didn't need to reference it all that much since the interface and setup is fairly intuitive out of the box.
One year of basic eight hours a day/five days a week email and phone support is included with the product. Additional support beyond the first year will cost $11.45 per user. The BeCrypt website does not contain any supporting knowledge bases, FAQs or documents other than a one-page web submission form.