We found deployment to be quite simple. The first step is done by connecting to the appliance with a computer and running the web-based setup wizard. This wizard not only allows for quick setup of the networking information, but also assists in creating a base policy. At the completion of the wizard, the appliance can be placed into the environment and can be set up to run transparent bridge mode, proxy mode or both.
This solution has a lot of flexibility built in for easy and configurable management. All administration is done via the easy-to-navigate, web-based interface. Policies can be easily configured based on the already existing Active Directory, eDirectory or Apple Open Directory users and groups in the enterprise, which allows for transparent integration with the already existing infrastructure.
Documentation included a paper quick-start guide, as well as several PDF user guides. The main one is the administrator guide, which illustrates how to configure and manage the appliance in an easy-to-read format.
EdgeWave includes basic support in the purchase price for customers. This includes access to phone-based technical assistance during business hours, as well as 24/7 email support.
At a price of $18,250 for 1,000 users, we find this product to be a good value for the money. The iPrism appliance offers a lot of functionality that is easy to manage at a reasonable price.