We found this appliance to be easy to deploy and manage. Once it is placed inline at the head of the network, the installation takes a few minutes. All management is done using the web GUI, which is fairly easy to navigate and use, but policies are slightly tricky to configure. Policies are done in two stages. The first step is checking the system policy to make sure the scan type is enabled. This piece is done by editing a text file on the appliance. The second piece is creating the rules and actions for the policy. While the policy editor is flexible, we would like to have seen a more streamlined approach to creating and editing policies.
The Inspector can integrate into the already existing Active Directory environment for easy policy assignment to existing groups and users. It can also integrate directly and share policy with GTB Endpoint Protector, which is a centrally managed software system for preventing a data leak through I/O devices on the desktops, laptops and servers in the enterprise.
Documentation was comprised of several detailed and easy-to-read PDFs, including quick-start, user and system guides.
GTB offers business-hour technical support by phone, as well as extended hour support by email, at no cost to customers. The company also offers 24/7 help as part of a support contract at three percent of the total license fee. There is no support available on the website.
At a cost starting at about $50 per seat, we find the GTB Inspector to be a good value for the money. While it is a little tricky to configure the policy at first, we find this tool offers a solid feature set with a great amount of flexibility.