This tool was easy from setup all the way through advanced management. The initial configuration takes just a few minutes and is guided by an easy to follow setup wizard, which helps get the network settings and an initial policy in place. After the setup wizard completes its job, all other management is done through the intuitive web interface. This GUI has a nice layout with an easy-to-navigate, tree-based structure, intuitive menus and configuration windows.
Most policy is configured by using drop-down menus and checkboxes, which is simple to manage, but it also allows for flexibility. Policies can become as broad or as granular as needed. We found this product to perform quite well under our test. Even with the firewall as open as we could configure it, the default IPS policy stopped all of our attacks and scans. The only place this tool fell short is when we were able to cause it to stall out under heavy scans, but it did not let us break through even when it stalled.
Documentation includes a short quick-start card, which illustrates the appliance ports with descriptions and shows how to connect to the setup wizard. Other documentation is in PDF format and includes an administrator guide and many deployment guides for various deployment options, and a policy configuration guide. These guides are well-organized and easy to read.
IBM offers basic support at 22 percent of list price with select and premium support offerings available. These options offer various levels of phone and web-based support, as well as updates and upgrades. There is also a knowledge base, product documentation and various downloads available on the website.
At a price of about $750, this product is an excellent value for the money. The appliance offers a lot of features in an easy-to-use, inexpensive device.